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Our Concierge Service
AVAILABLE IN LONDON
How it works
order and try on as much as you like. no payment taken at checkout.
Choose your 1 hour delivery window, 10AM-10PM, 7 days a week.
pay for what you keep. return the rest instantly, hassle free.
Get in Touch
Where is this service available?
Harper Concierge currently serves Greater London (all 32 boroughs) and will appear as a shipping method if you’ve entered a qualifying postcode.
How do I place my order with Harper?
Add as many items as you wish to your bag. Once you’re happy with your selection, proceed to checkout and enter your delivery details. Choose 'Concierge' as your delivery option then select your preferred appointment date and time. Continue to the payment page to review and confirm your order. No payment is taken during the checkout process.
How much does the service cost?
The service is free.
How do I pay?
Once you’ve found and tried your perfect pieces at home, your Style Concierge will take payment by card (Amex accepted). Harper will return anything you don’t wish to keep to Amanda Wakeley.
Is there any obligation to buy?
No. Harper helps you find and keep only the pieces you love, while making it easier to return the pieces you don’t — saving you time and effort. There are no hidden or additional charges, nor an obligation to buy.
How many items can I try on?
We encourage you to try as many pieces as you’d like and take two sizes if you are unsure of fit.
Who brings my Amanda Wakeley pieces?
One of Harper’s Style Concierge will arrive within your selected hour along with the pieces you’ve chosen to try on.
How long do I have to try on?
Whether you're trying on solo or opt for complementary styling assistance, you'll have 40 minutes to find your perfect Amanda Wakeley pieces.
What is Harper's complimentary assistance?
If you feel you might need a second opinion or fit assistance, select Harper's complimentary assistance option at the checkout and your Style Concierge will be happy to help.
What happens if I choose not to receive complimentary assistance?
Prefer to try on alone? No problem. Your Style Concierge will simply deliver your pieces and return after 40 minutes, leaving you to try on in privacy. Once you're done, they'll take payment for the pieces you wish to keep and take away the pieces you weren't so keen on.
Who do I contact if I have questions about my appointment?
To ask questions about your appointment, simply reply to your order confirmation SMS, call Harper on +44 (0)333 939 8123, WhatsApp on +44(0) 753 922 7126 or email [email protected].