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How to return your product(s)

We hope that you are delighted with your purchase from Amanda Wakeley. If you are not perfectly satisfied with your order we ask that you return the item to us in the same condition that it was received, complete with all original tags attached. To keep each piece in pristine condition, the best way to do this is to send the item back to us in the original packaging.

We will organise our couriers to collect the parcel from your preferred location at a time that best suits you (for FREE within the UK).

Call us on +44 203 384 6670 and we will arrange everything for you.

  

Outside the UK?

If you are outside the UK we can still arrange a courier service for you. Call +44 20 3384 6670 and we'll arrange everything for you. Please note that our courier service outside the UK carries a cost and will vary depending on local charges. This charge will be deducted from your refund amount. Alternatively, you can arrange your own return to the address below.

 

Where to send your return

All returns should be sent back to this address:

Amanda Wakeley Returns
Exclusive Logistics Ltd
Unit B, Dewar House
Central Road
Harlow, Essex
CM20 2ST

 

RETURNS POLICY

Please note that we will only accept returned items within 14 days of signed-for receipt.

Each of our items are fully quality checked and controlled before being dispatched. If you receive an item that is received damaged or flawed please contact our customer care team immediately.

Should you deem your item faulty outside of the 14-day return period, please contact our Customer Care team as we may be able to arrange a repair or an exchange. Refunds for items deemed faulty are issued at the discretion of our quality assurance team.

Please note that faulty items must be reported to our Customer Care team prior to return. 

 

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